• Phuket Fantasea open every Tuesday, Friday and Sunday.

17.30             Open the park

18.00             Buffet dinner at The Golden Kinnaree buffet restaurant opens

20.20            Gate of the theater "Palace of Elephant" opens

21.00             Start the cultural illusion show “ Fantasy of a kingdom”

22.30           The cultural illusion show finishes and takes back to your hotel

Hotel Transfer Time

16.30-17.40   Pick up from hotel in Phuket for show + dinner

18.40-19.30   Pick up from hotel in Phuket for show only

** We do not offer transfer service from Khao Lak or Phang Nga province area. **

How it work :

- After booking, you will receive confirmation in email.

- Present it to Phuket Fantasea ticket booth to redeem physical ticket.

- Booking with transfer, there is a pick up time in the email. Please standby for the driver at your hotel lobby at that time. In case your hotel is not in our list, our team will send you pick up time and meeting point to your email.

- The seats will be allocated by Fantasea computerized system. Best possible seat first. The seats cannot be selected seat by seat regardless of any booking channel.

- For disabled or wheelchair you can put in special request we can allocate special zone seat for you.

Remark : The booking is instant confirmation , no need to reconfirm.

Roundtrip Transfer by Phuket Fantasea from/to your hotel(Phuket) THB450/person.

Remark : Infant will sit in car seat.

The transfer service is available in Phuket only.

** We do not offer transfer service from Khao Lak , Phang Nga or other provinces area. **

What to bring :

Casual dress , some Thai Baht , camera

Park Rules, Regulations & Etiquettes

For the comfort and safety of all guests, please kindly observe the following rules, regulations and etiquettes :

Ticketing

- Every guest is required to purchase a ticket to enter the park. Please hold the ticket individually when entering the park for speedy service.
- Tickets are valid only on date shown.
- Tickets are non-refundable, non-transferable, non-changeable and non-exchangeable, and invalid if altered or torn in anyway.
- Child ticket holders must be between 100 – 140 cm (3'3'' - 4'7'') in height.
- Infants (height not exceeding 100 cm or 3'3'') do not require any tickets and may enter the park, restaurant and theater at the discretion of parents but they must share seats with the parents inside the theater. Some scenes in the show contain explosion and loud noises and may be scary to some children.

Reentry Policy

Guests wishing to temporarily exit the park may do so by obtaining a park reentry hand stamp prior to exiting the park.

Phuket Fantasea Dress Code

There is no dress code per se but respectable attire is appreciated. Visitors will not be allowed to enter the park shirtless or while in swimming suits. Also be advised that the theater is fully air-conditioned and might be chilly to some.

FAQ :

Q : Why the price is a lot different from full price? Is there something different?

A : No , it is the same as you buy directly from Phuket Fantasea.

Q : Phuket Fantasea has one price policy. Is the promotion ticket valid?

A : Sure.

Q: Does Phuket Fantasea opens only 3 days a week?

A:  Yes it opens on Tuesday, Friday and Sunday. On Monday, Wednesdat and Saturday its sister Park Carnival Magic opens. And they close every Thursday.

Important Note :

Photography & Video Recording

Photography and video recording are strictly prohibited inside the theater. All visitors are required to deposit all cameras, video cameras and any recording devices (including mobile camera phones) at the camera check booths located at the security check area before entering the theater. Self-service lockers are also available.

Food & Drinks

Food & drinks (including cakes and durian) from outside are strictly prohibited in all Phuket FantaSea premises including the ticket booth and car parking area.
Food and drinks (including durian) are not allowed inside the theater.
Food & drinks (including cakes and durian) may not be brought into the restaurant. Corkage charge and cake service charge shall be applied on any alcohol and cake brought in.

Smoking

Smoking (including the use of electronic cigarette) is strictly prohibited by law in all enclosed spaces and air-conditioned areas, and thus, inside the buffet restaurant as well as the theater. Smoking corners are available at the entrance of the restaurant and the exit hall of the theater.

Palace of the Elephants Theater
Regulations & Etiquettes

The use of binoculars is not allowed, except for the visually-impaired.
Visitors are required to sit according to assigned seat number only.
As a courtesy to all guests, please remain quiet during the performance and do not leave your seat until the show has completely ended.

Pet

Pets (including guide dogs) are not allowed inside the Park. A Pet Suite is provided at the entrance of the Park as a temporary shelter.

Safety

Weapons of any kind are not allowed within the Park premises.
All guests may be requested to go through security check prior to entering the Park. All items deemed hazardous to the safety of other guests will be required to be deposited at our deposit counter. For security reasons, hat, sunglasses and veil must be removed before entering.